Wu Yi Tea Q&A :
Wu-yi tea scam? Help please?
Ok so I ordered the free trial at the start of december and it was pretty good, (i think), but then I discovered it was exactly the same as oolong tea. Then with my credit card bill this month I found that they’d charged be for another one, (never received), and then today I received 3 boxes that came to $180USD… I’m from New Zealand too and it’s almost doubled in our money.
Wu-yi tea scam? Help please?
Ok so I ordered the free trial at the start of december and it was pretty good, (i think), but then I discovered it was exactly the same as oolong tea. Then with my credit card bill this month I found that they’d charged be for another one, (never received), and then today I received 3 boxes that came to $180USD… I’m from New Zealand too and it’s almost doubled in our money.
This is a scam right? I only signed up for the free trial.
0 responses so far ↓
1 Emily // May 3, 2009 at 3:31 am
When you sign up for a “free trial” and you give them your cc information, you are automatically put on the “auto mail” list… meaning if you don’t CANCEL it during the free trial period, they will go ahead and charge you. That’s where they make their money - people forgetting to cancel before the trial period is up. It’s not a scam, technically. You just messed up and didn’t cancel.
2 ladykenmax // May 3, 2009 at 11:03 am
Call your credit card company and tell them the circumstances and that you are disputing the charges. You won’t have to pay for anything you haven’t ordered. Also tell them not to accept any more billing from this company.
3 Patrick D // May 6, 2009 at 9:56 am
It is a scam.
It’s just tea, and expensive tea at that.
Never buy product whose only advertising gimmick is “It’s old” or “it’s foreign” or “it’s natural.”
If it actually worked, they would make specific claims that have been verified by the FDA and it would be sold in the US.
Hope this helps!
4 Trehana // May 6, 2009 at 8:48 pm
I am sorry to say this but yes this is a scam. I work for credit card company and we see a lot of complaints about this offer. Unfortunately because they have been given your card details they are authorized to take payments, this was probably explained in the small print when you signed up to the offer. There are 3 numbers for the company to call: 1-800-989-5907, 1-866-449-5567, 1-866-363-0187. They are only american numbers though so it may be pricey. Contact your card company to see if they can help you what we recommend is to block your card as lost and get a new one sent out as the company will then no longer have your card details and dispute any transactions that the company have put through, they tend to use your details to sign you up to other membership sites this is also mentioned in the small print though so is not classed as fraud. I hope this gets resolved for you.
5 Ray // May 9, 2009 at 11:29 am
Be careful of scams.